About Us

FAQ

How many days you need to install the equipment?

Half an hour to an hour


How long will the order take?

Delivery 30 days after confirmation of order


You have sales target finished amount requirement to the distributor?

Annual sales need to be $500, 000


Can I delivery the goods from other supplier to your factory? Then load together?

tolerable


When will you leave your factory and to have your spring festival holidays?

Our Spring Festival holiday is arranged according to the national holiday


Can your product be installed in hot weather?

installable


How many degrees can your products work properly at the highest and lowest degrees?
The highest temperature is 75℃, the lowest temperature is -30℃


Can Your products be installed under the cold weather?

installable


Do You have office in shanghai or guangzhou that i can visit?

none


Can you send your staff to install the product for us?

May not


Does your company have an office in our country?

none


Can I only buy some spare parts from you?

Depending on which spare parts you need and how many


Will you will attend the fair to show your products?

Will do.


Can you send your products to Guangzhou warehouse?

tolerable


How long it takes you to provide the designing options for us?

We will provide you with the design plan within two weeks


What are your manufacturing standards?

GA-374 The manufacturing standard of our products is the GA-374 standard stipulated by our country


How do you pack your products?

We have individual packaging for each lock, and then six locks in a large carton


What is the weight of your product?

3 We put the weight of the lock probably around 3 kg


How many locks does your product come with? What's the size? How much does it weigh?

We pack six locks in one piece. The size is 500*455*430mm. The weight of one piece is about 18kg


What is the floor area of your company? Is it rented or owned?

Our company covers an area of 30, 000 square meters, is its own property rights


Can you design the product according to our size?

tolerable


Can you design new products according to my appearance requirements?

tolerable


How long has your company been making this kind of product?

We have been making smart locks for ten years


What certificates do you have for your product?

Our products have qualified certificates tested by professional organizations


How many staffs do you have in your factory?

200 There are more than 200 employees in our factory


How can I to be your agent in my country?

You need annual sales of $500, 000


What is the annual output of your company?

Our company produces one million smart locks a year


How long has your company been established?Our company has been established for more than twenty years

How many agents and distributors does your company have in China?
We have nearly 1000 agents and distributors in China


Do you have any agent in our country?

none


Do you have any real product project pictures?

some


What is the most convenient transportation for me to get to your company from Guangzhou?

The light rail is the most convenient way to get to our factory from Guangzhou


How far is your factory from the city hotel?

Our factory is only a ten-minute drive from the hotel


How far is your factory from the airport?

100 It's 100 km from our factory to Guangzhou Baiyun Airport by car


How long it will take from guangzhou to your factory?

It takes one and a half to two hours to get to our factory from Guangzhou by car, but it takes forty minutes to get to our factory by light rail


Where is your factory located?

Our factory is in Xiaolan, Zhongshan, Guangdong


Do you provide free spare parts?

We can supply spare parts in appropriate quantities free of charge


What is the age range for your products?

Our products are suitable for ages from 12 to 65


Do you have detailed and professional installation manual?

We have a detailed installation video tutorial


If OEM is acceptable? OEM?

acceptable


Do you provide sample? Free or charge?

We can provide samples, but there is a charge


What is your term of payment?

We can't deliver the goods until we settle the payment


What is your MOQ?

500 The minimum quantity of an order in our factory is 500 sets


Are you a trading company or a manufacturer?

We are the manufacturer


How long is your delivery time?

Our delivery time is within 30 days


How many production lines in your factory?

6 There are six production lines in our factory


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